Privacy Policy

Last Updated: 21 August 2025

1. Introduction

S.M Labuschagne (Sole Proprietor), trading as BadgerTec ("we," "us," "our"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://badgertechs.co.za/ or engage our services.

By using our website and services, you consent to the data practices described in this policy. We comply with the South African Protection of Personal Information Act (POPIA) and the European Union's General Data Protection Regulation (GDPR) where applicable.

2. The Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include:

• Identifiers: Your full name, email address, phone number, company name, and job title.
• Commercial Information: Inquiries about our services, communication history, and feedback.
• Professional or Employment-Related Information: Information you provide about your business operations during a consultation or audit, which may include details about your staff, processes, and technology (always handled with the utmost confidentiality and as per our Terms of Service).

We do not automatically collect any personal information through cookies or similar tracking technologies on our website.

3. How We Use Your Information

We use the information we collect for the following business purposes:

• To respond to your inquiries and provide the services you request (e.g., contacting you to schedule a consultation).
• To send you information and updates regarding our services.
• To manage our relationship with you as a client or prospective client.
• To improve our website and services.
• For security and fraud prevention.
• To comply with our legal obligations.

4. Legal Basis for Processing (GDPR)

If you are based in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it. We rely on:

• Your Consent: For example, when you willingly submit a contact form.
• Contractual Necessity: To fulfill a contract with you or take steps at your request before entering a contract.
• Legitimate Interests: To operate our business and provide our services, where our interests are not overridden by your data protection rights.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with third-party service providers only in the following limited circumstances:

• Service Providers: We may share your data with third-party vendors who perform services for us (e.g., our email service provider to send communications). These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information where required to do so by law, subpoena, or similar legal process, or if we believe that such action is necessary to comply with the law or to protect our rights, your safety, or the safety of others.

6. International Data Transfers

Your information is processed and stored on secure servers within South Africa. If any data were to be transferred internationally, we would ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfil legal, accounting, or reporting requirements. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Your Data Protection Rights

Under POPIA and GDPR, you have certain rights regarding your personal data. You have the right to:

• Access the personal information we hold about you.
• Rectify inaccurate or incomplete information we hold about you.
• Request the Erasure of your personal information ("right to be forgotten").
• Restrict or Object to our processing of your personal information.
• Data Portability: Receive your data in a structured, machine-readable format.
• Withdraw Consent at any time, where we rely on your consent to process your data.

To exercise any of these rights, please contact us at info@badgertec.co.za. We will respond to your request within the timelines required by applicable law.

10. Third-Party Links

Our website may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

Email: info@badgertec.co.za